Key Information Document (Umbrella)
Version: 3G-V20.1 (Jun 2020)
This document sets out key information about your relationship as a work-seeker with us, as an employment business, including details about pay, holiday entitlement and other benefits.
The Employment Agency Standards (EAS) Inspectorate is the government authority responsible for the enforcement of certain agency worker rights. You can raise a concern with them directly on 020 7215 5000 or through the ACAS helpline on 0300 123 1100, Monday to Friday, 8am to 6pm.
Name of employment business:
Complex Recruitment Ltd
Name of intermediary or umbrella company:
JSA Services Ltd
Type of contract you will be engaged under:
Who will be responsible for paying you:
How often the umbrella company and you will be paid:
Umbrella Company & Other Intermediary Pay Information
You are being employed by an umbrella company or other intermediary: a third-party organisation that will calculate your tax and other deductions and then pay you for the work undertaken for the hirer. We will still be finding you assignments.
The money earned on your assignments will be transferred to the umbrella company or other intermediary as part of their income. They will then pay you your wage. All the deductions made which affect your wage are listed below. If you have any queries about these please contact us.
Your payslip may show you as an employee of the umbrella company or other intermediary listed below.
Name of umbrella company or other intermediary:
Any business connection between the umbrella company or other intermediary, the employment business and the person responsible for paying you:
The gross or minimum amount that we will transfer to the umbrella company or other intermediary:
Deductions that we will make to the gross amount paid to the umbrella or other intermediary required by law:
- Employers National Insurance;
- Apprenticeship Levy;
- Employers Pension contributions
Any other deductions that we will make to the gross amount paid to the umbrella or other intermediary’s income:
Umbrella company’s margin
(£18 per week)
Expected or minimum rate of pay to you from the umbrella or other intermediary:
Not less than National Minimum Wage £8.91
Deductions from your wage required by law:
Statutory deductions only (e.g. Income Tax and National Insurance)
Any other deductions or costs taken from your wage:
Any fees for goods or services:
Holiday entitlement and pay:
30 days holiday entitlement per year accrued at 13.04% of the expected or minimum rate of pay to you. Either paid to you in addition to your salary (the expected or minimum rate of pay to you noted above) every week, or payable to you as and when you request holiday
Market leading employee benefits scheme, including wellbeing packages and shopping discounts
Umbrella or other intermediary fees
£2.04 Apprenticeship Levy
£32.96 Employers NIC
£18 Umbrella margin
Example rate of pay to you from the umbrella or other intermediary:
Deductions from your pay required by law:
£26.92 National Insurance
Any other deductions or costs taken from your pay:
Example net take home pay:
Conduct Regulations Opt Out
If you engage with an employment business as a PSC, then you can opt out of being covered by the Conduct of Employment Agencies and Employment Businesses Regulations 2003 (the Conduct Regulations).
The opt out must be given in writing to the employment business by both the PSC and the person being supplied to do the work. The employment business cannot encourage you to do this and it must be your own decision.
Agency workers placed in roles working with, or caring for, vulnerable persons cannot opt out of the Conduct Regulations.
This document is for information only and does not qualify as an agreement for opting out of the Conduct Regulations.
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Your legal name
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If you have questions about the contents of this document, you can email the document owner.
Document Name: Key Information Document (Umbrella)
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